FAQ
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FREQUENTLY ASKED
GENERAL QUESTIONS
We service all makes and models of cars, SUVs, and light trucks—both domestic and imported. Our technicians are trained to handle everything from routine maintenance to complex repairs.
We recommend a full service every 10,000–15,000 km or at least once a year. This ensures all systems are inspected, fluids are refreshed, and potential issues are caught early.
Yes. We use only high-quality, genuine, or OEM-equivalent parts to ensure reliability, safety, and performance—and we always discuss part options and pricing with you beforehand.
Timing depends on the extent of the work. Minor dent repairs with painting may take 1–2 days, while full panel repainting can take 3–5 days. We provide a clear timeline during your estimate.
Yes. We offer a transparent warranty on both parts and labor for most services. Warranty terms are provided in writing upon job completion.
Absolutely. After a thorough inspection, we provide a detailed, itemized estimate. No work begins without your explicit approval.
Yes, we provide convenient vehicle pickup and return within the local area for servicing. Contact us to arrange this service.
We accept cash, major credit/debit cards, and bank transfers for your convenience.
"Outstanding service! Fixed my car's electrical issue when others couldn't. Honest pricing and excellent workmanship. Highly recommend AL SANDOUQ AL THAHABI!"
